Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 1000 pieces/units.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-3 years warranty to our products.
Q8: Do you have any certificates for the market of the globel world?
A: Yes, nowadays we have CE,RoHs certificates,but we can do any other tests for the certificates that comply for your market or country as your requirements .
Q9: How is your After-sales service ?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.So just take it easy for the quality of our products.
Secondly, during the guarantee period, we usually offer 2 years guarantee ,we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you for free or we can discuss the solution including re-call according to real situation.
We sincerely hope that we can do some business and be good partners.For more information ,please contact us directly with the following address:
Edwin Sheng
Email :
Skype: skylooker1688
Whatsapp:+86
Wechat: +86
Zhongshan Archimedes lighting Manufacture Co.,Ltd.
Add: NO.5 LeFeng 3rd Road ,Henglan Town ,Zhongshan City ,Guangdong,China
TEL: +86-760-87663913 FAX: +86-760-87663917
archimedes.waimaotong.com